Knowledgebase

Manage plans, payments, cancellations, and refunds

Back to Knowledgebase

Category: DIY Applicant Help   |   Type: Article   |   Visibility: Public   |   Views: 3

Understand DIY service plans and paid feature activation.
cancellation payment plan refund

Payments

Select a service plan in the Payment Center and complete payment through the hosted processor. Paid features activate only after a verified processor webhook confirms payment.

Refunds and cancellation

Use the order controls to request cancellation or a refund when available. A request is not the same as an approved refund. Review the displayed service terms before purchasing.

Was this article helpful?