A document will not upload
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Category: Troubleshooting |
Type: Faq |
Visibility: Public |
Views: 3
Resolve file type, size, quality, and connection issues.
Upload checklist
- Use PDF, JPG, PNG, or WebP when supported.
- Keep the file within the displayed size limit.
- Use a clear file that is not password protected or corrupted.
- Wait for the upload result before leaving the page.
- Try a stable connection and a current browser.
Do not repeatedly upload the same file if it already appears in the checklist.
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