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Help articles for managing applicants.
2 articles CasesHelp articles for creating and managing cases.
1 article FormsHelp articles for immigration forms and review workflows.
3 articles DIY PortalHelp articles for DIY applicant portal features.
1 article Billing and AccountHelp articles for billing, plans, users, and settings.
2 articles Getting StartedAccounts, sign-in, navigation, and first steps.
5 articles DIY Applicant HelpGuided intake, documents, forms, review, filing, payments, and deadlines.
10 articles Forms and FilingOfficial forms, online systems, editions, fees, and filing requirements.
2 articles Professional User HelpCase review, applicant communication, and professional workflows.
3 articles Tenant and Reseller AdministrationUsers, roles, form access, branding, and tenant controls.
3 articles Super Admin OperationsPlatform readiness, launch controls, content management, and operations.
2 articles Privacy and SecurityConsent, secure access, retention, and incident reporting.
2 articles TroubleshootingCommon browser, upload, form, and PDF problems.
3 articlesArticles
Filtered results: Category ID: 20
Showing 10 articles.
Start or resume a DIY case
Use the applicant dashboard to begin, continue, and monitor your immigration intake.
DIY Applicant Help | Guide | 4 viewsComplete eligibility screening safely
Understand the screening questions and when professional help may be recommended.
DIY Applicant Help | Article | 4 viewsComplete the guided interview
Enter applicant, beneficiary, household, immigration, employment, and relationship information.
DIY Applicant Help | Guide | 4 viewsUpload supporting evidence
Use the Evidence Checklist to upload documents to the correct requirement.
DIY Applicant Help | Guide | 4 viewsGenerate and review completed forms
Create completed government forms from saved interview answers and PDF mappings.
DIY Applicant Help | Guide | 3 viewsRequest professional review and answer corrections
Send your case for review and respond to section-specific correction requests.
DIY Applicant Help | Guide | 3 viewsSign and assemble a filing package
Complete declarations, checklist items, filing instructions, and package finalization.
DIY Applicant Help | Guide | 4 viewsUse notifications, deadlines, and the case timeline
Track reminders, appointments, filing dates, evidence deadlines, and case activity.
DIY Applicant Help | Guide | 4 viewsManage plans, payments, cancellations, and refunds
Understand DIY service plans and paid feature activation.
DIY Applicant Help | Article | 3 viewsProtect your account and personal documents
Follow security practices for immigration and identity records.
DIY Applicant Help | Article | 4 viewsBrowse by Tag
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